Small Business Development Roundtable: Technology Tips, Tricks and Hacks

Somehow I managed to get the flu right at the beginning of the flu season; it’s my body’s way of telling me that I’m working too hard, I know. However, nothing keeps me from the monthly business development roundtable hosted by the Alexandria Small Business Development Center. This month’s topic was Small Business Technology Tips, Tricks and Hacks, so as you can imagine, it was even more motivation for me to drag myself into the Durant Center and facilitate the discussion. And, what a discussion it was!

I opened the discussion by defining a hack in technology as I always think people misinterpret it as something negative, but it’s really just a quick-and-dirty way of using technology in a way it wasn’t specifically designed. This could be modifying it to something additional, or to do something completely out of context of its creation. And, it gave everyone an opportunity to think about the different aspects of their business technology infrastructure: servers, desktop computers, laptops, ISPs, software, mobile phones, tablets and peripheral technologies. And, all of them are used differently by the small business executives at the roundtable.

It turns out that mobile technology, like smartphones of the iPhone and Android varieties, were the winners of today’s roundtable. We spent quite a bit of time talking about tricks and ways to get around certain limitations, as well as ways to capitalize on the features built into the operating systems and the hardware of the smartphones.

The runner-up was definitely technology’s security, since with so many smartphones and other mobile technology finding its home in small businesses, it’s up to company owners and managers to keep private business data secure. We discussed password creation and management (including one of my favorite tools, KeePass, for keeping passwords in a safe environment), and the importance of physical security and access to your hardware that’s the greatest risk when it comes to data protection today. This was a surprise to some attendees who were quite interested in creating stronger passwords, but in reality, reasonably secure passwords (8-10 characters that are a mixture of numbers, symbols and letters are more than sufficient in an encrypted Web access environment). Someone also mentioned using Dropbox for secure data sharing and transfer, and I couldn’t have been more excited to hear someone other me extolling the virtues of the system (even though they’ll likely be purchased by a larger company any day now).

A great conversation made being on the upswing from being under the weather well worth the effort to make it to the roundtable.

Have a small business tech tip, trick or hack that you’d like to share? Share it in the comments section!

Twitter Weekly Updates for 2011-09-19

  • RT @HarvardBiz: How Women Can Flourish in the Workplace http://t.co/Okl4t63 #
  • RT @fastcompany Shd @foursquare worry re @GetGlue @gomiso @Life360 @RunKeeper? http://t.co/aMGhRdp // No, see @gowalla at #tcdisrupt #
  • RT @holler: Free Holler t-shirts at #tcdisrupt startup alley. Come meet us! #tcdisrupt #
  • RT @wavespotWiFi: #TCDisrupt Wavespot is giving away free Facebook enabled WiFi Router at Techcrunch Disrupt. http://t.co/E7QGF79 #tcdisrupt #
  • I once read about long-term investing in only brands you love; same goes for tech innovation in areas u r personally passionate. #tcdisrupt #
  • Pretty impressive tool! // Pressly Turns Websites Into Tablet-Friendly HTML5 Web Apps | TechCrunch http://ow.ly/6t6Sf #tcdisrupt #
  • RT @citizenspace: 1.6 million sq feet rented this year in sf by tech companies, with 28k employees on the payrolls #tcdisrupt #
  • RT @ConferenceBites: “Startups that will reduce data to high relevance to me–data reduction–is a hot area.” @vkhosla #tcdisrupt #
  • Data reduction, education, health, democratising publishing, emotion are great areas to invest in… via @zenhl #tcdisrupt #
  • This should be interesting content out of @turntablefm up on stage at #tcdisrupt #
  • RT @harvardbiz: Today is the publication date for Higher Ambition. Download a free chapter and hear from today's well-known CEOs:… #
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  • RT @rsidneysmith: Do you have a #productivity or #gtd question for me to answer on #prodpod DM or email me! #
  • RT @richyueh: I love when #tcdisrupt rolls around. So many great ideas and cool products. Devs, please don't forget about Android users. #
  • Who's joining us for GTD DC next week? #productivity http://ow.ly/6uAmF #
  • +1 RT @ambassadorbruny: Think about networking as if all the ppl u know represent a physical "net.” They hv 2 b put 2 "work." #smallbizchat #
  • A3 comment: I find that using Social Media during conferences (rather, events generally) has been the most effective use. #smallbizchat #
  • A4: I look 4 diff content & outlines prior 2 conf's (eg, speaker's prior SlideShare files); I focus on new stuff in conf #smallbizchat #
  • #smallbizchat A3: For meeting organizers and speakers, always publish THE hashtag for the event so everyone is in the SAME conversation! 🙂 #
  • A6: Ask them what they've been reading prior to the conference. I know that I read a lot and use that material in my prez's.>> #smallbizchat #
  • A6 >> If attendees pick up on what I've just read, it'll add to the presentation and my connection with that attendee. #smallbizchat #
  • Pls remember that a @slideshare prez is not the same PPT file you'll use live. <cringes> #smallbizchat cc @gogirlfinance #
  • I never give/collect biz cards at conferences except ppl who interest ME; I tell others to find me on @linkedin. #smallbizchat #
  • +1 RT @ambassadorbruny: A8: I say start with your appearance. Always dress a little bit better than what is "necessary". #smallbizchat #
  • @BizFinanceForum Slideshare doesn't have you to explain the prez so more text needed; live, I don't want 2 read ur prez, it's just a viz aid #
  • A10: Ppl want 2 b associated with ppl they can trust and following up is one initial way to test you. So ace the test! #smallbizchat #
  • +1 RT @SmallBizLady: Special thanks to business development expert Mike Bruny @ambassadorbrunyhttp://t.co/tP9aVQfZ #smallbizchat #
  • We help you put strategy into your business marketing and operations on the Web…and beyond. http://www.w3cinc.com #smallbizchat #
  • @BizFinanceForum I can send a sample of a presentation that recently impressed me for "live" that wouldn't work on @slideshare. DM me IUP. #
  • @gogirlfinance oh yes. I've seen poorly done slides both online and offline my entire speaking career…some have been my own! 😛 #
  • @BarryBirkett @smallbizlady Check this out on AMZN: How to Get Your Point Across in 30 Sec or Less http://t.co/qqYNnsmu #smallbizchat #
  • RT @mediabistro: Match.com is hiring a Manager of Network Relations in New York. Details: http://t.co/vUrBWkf5 #paid #
  • RT @innov8rs: Congrats to #tcdisrupt winner Shaker! [Didn't win?] Make your pitch for $100k @ Startup ELEV8r http://ow.ly/6vwiv #tcdisrupt #
  • Text ANY local biz as easily as u text ur friends & @talktoapp ensures u get a text back! Request invite: http://t.co/bIkHP09b #
  • Have a #socialmedia, #technology or #management question? DM or email and we'll post an answer! #
  • @smbchat @smallbiztrends @ramonray When's the next #smbchat I'd like to get it on the calendar. Thanks! #
  • RE: @w3consulting Hot on @BizSugar: How Groupon can Hurt Your Online Reputation http://t.co/xVG6FOAZ via @smallbiztre… http://t.co/ykFmSbnK #

Twitter Weekly Updates for 2011-09-12

  • Have a #socialmedia, #technology or #management question? DM or email and we'll post an answer! #
  • RT @Behance The Savannah College of Art & Design is filling several exciting teaching positions (ID, Vis Effects) http://t.co/kjQttPa #jobs #
  • How was the #powerconf today, ladies? I hope it was awesome! #
  • RT @fastcompany: How Microloan Company @Kiva Revitalizes Small Businesses In Struggling American Cities http://t.co/q9Up5DX #
  • A3: You should ask for referrals at each peak of satisfaction from a client, and only after a peak. #smallbizchat #
  • A4: I'm not sure Chamber events only R going 2 breed LT biz…join biz dev & membership committees. Become recognized. #smallbizchat #
  • Every extremely satisfied impression of your product/service is an opportunity. = peak. @BizFinanceForum #smallbizchat #
  • A4: I think referral groups must have two components: trust-building and sharing ur industry and marketing competence. #smallbizchat #
  • A4 (continued): Without both, a referral group cannibalizes its membership with forced unqualified "leads" not referrals. #smallbizchat #
  • RT @SmallBizLady: Q7: MANY TIMES SALES PEOPLE ARE MEETING AT THE WRONG LEVEL, HOW THEY GET TO THE DECISION MAKER? #smallbizchat #
  • A7: Learn re the company's culture. When I owned another co, ppl always asked me 4 biz…turns out my partner managed that. #smallbizchat #
  • RT @TaiGoodwin: Q8: IT IS IMPORTANT TO KNOW YOUR COMPETITION, HOW CAN YOU FIND OUT WHO YOU ARE UP AGAINST? #smallbizchat #
  • A8: In Google Adv Search (http://t.co/eI2FsqB), see "find…similar"…if u search within ur area you should find competition #smallbizchat #
  • RT @SmallBizLady: Q10: IS THERE ANY SPECIFICS THAT CAN HELP LEVERAGE OUR STRATEGIC ALLIANCES? #smallbizchat #
  • A10: Get to know them: Orgs / ur *target*, vendors, current customer-advocates, and those who share the same customer as u #smallbizchat #
  • A10: Strategic alliances are only as good as how memorable you are to them. Make yourself top-of-the-mind and easy 2 refer to #smallbizchat #
  • RT @SmallBizLady: Q11: HOW CAN A SALES PERSON BRAND THEMSELVES AS AN EXPERT IN THEIR FIELD? #smallbizchat #
  • A11: Submit proposals for industry conferences. Blog about the subject matter as the expert. Write a book/ebook. Quora & Knol. #smallbizchat #
  • RT @SmallBizLady: Q12: CAN BUSY SALES PEOPLE MAKE THE MOST OF THE LIMITED PROSPECTING HOURS THEY HAVE? #smallbizchat #
  • A12: 1st, learn a sales system (ANY reputable one). Sales is a process. 2nd, learn #GTD and develop a good productivity system #smallbizchat #
  • +1 RT @BenitaTyler: w3consulting I agree. Also provide referral partners w/ resources they can easily share w/others for you. #smallbizchat #
  • A12 (continued): In case you don't know, #GTD = http://t.co/ApIIbEG #smallbizchat #
  • Thanks, @smallbizlady @taigoodwin – First time participant and it was very enjoyable and informative. #smallbizchat #
  • +1 “@TheAfter5Edge: Great #smallbizchat all! @MarcREnriquez @Alwi_Eisner @Bigsky64 @CareerTips2Go @MrsSotology #w3c @kmohara @DawnComber#
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  • Have a #socialmedia, #technology or #management question? DM or email and we'll post an answer! #

Twitter Weekly Updates for 2011-09-05

  • RT @keldof: Great new site to assist w large attachments: @kicksend http://t.co/A7m9WAo tech #
  • Amazon Tablet Will Be iPad’s Top Competitor http://t.co/EhIiNv6 #socialmedia #
  • RT @Mediabistro: Keep it up, ladies. Report: Young women are power users of #socialmedia sites http://t.co/5u23iDx (via @cnn) #socialmedia #
  • RT @alexvasbdc: We are moving! – http://ow.ly/6fTEb #sbdc #AlexandriaVA #
  • RT @ramonray: leaving the launch of Lenovo's thinkpad tablet – custom Google OS is very slick and feature rich #
  • Have a #socialmedia, #technology or #management question? DM or email and we'll post an answer! #
  • RE: @w3consulting @businessinsider: THE TRUTH ABOUT GROUPON: Yes, It Can Make Money — No, It Won't Be Easy by @hblodhttp://t.co/q3Tf98L #
  • Preparing for #googletogreat Webinar at 1015 ET on #GoogleDocs #Spreadsheets – Still time to join us! http://ow.ly/6iDXa #
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Twitter Weekly Updates for 2011-08-29

Twitter Weekly Updates for 2011-08-22